Return policy

At Back, we strive to provide high-quality products that meet our customers' needs. However, we understand that sometimes it's necessary to return a product.

Return Conditions

• Products must be returned in their original condition with all packaging and labels included.
• The return must be made within 15 days of the purchase date.
• The customer is responsible for return shipping costs.

Return Process

1. Notify us of your intention to return a product using our contact form or by email to info@backstore.es
2. We will provide you with instructions on how to proceed with the return.
3. Once we receive the returned product, we will process the refund within 5-7 business days.

If you have any questions about our return policy, please feel free to contact us .